Remote Support Log-In
Keystone Computer Concepts

We Speak English, Not Geek!

Media Suite 12 US Product page

Print Postage From Your PC

   Luggage Pros - Up to 70% Off Luggage



* Unlimited Remote Technical Support For A Year!


* 4 Times A Year (1 per quarter) Remote Cleanup and Testing

Remote Technical Support

If you can get online, we can attempt to make repairs remotely, saving you time and money!

 Our Price:

$124.95/year/Up to 3 computers in the same household.  



Suddenly, you've lost your icons in email! You're getting an error message you don't understand!  You need to find a picture you saved and, try as you might, you can't find it!  You hate paying for a service call for something you know is simple!

If any of these scenarios sound familiar, we've got a service for you that will save you time and money!  We're offering 12 months of unlimited remote technical support for one low price.  Plus, we'll throw in a remote "tune-up" once every quarter at no additional cost to you! (A $200 value.)  To find out how this new service works and to take advantage of our free 30-minute trial session, click here:  RTS - use the word FREE as the description of the problem.


  What You Need

1)  Internet Access
(DSL, Cable, Satellite or Cellular Broadband Card) 
 2)  Our phone number: 772-408-4425


How It Works

When you have a computer problem, you connect to us using the icon we'll place on your desktop or the bookmark we place in your favorites.  If we are not available at that time, you may fill out the form provided and we'll call you back or you may call us (772-408-4425) and schedule an appointment time (just as if we were coming to your home).  Often, this can be within a few hours of the time you call (maybe even minutes!).  At the set time, you will give us permission to access your computer using the tools we make available to you.  Besides saving time and money, another advantage to this remote method is that you will be able to watch and take notes as we fix the problem!

Here are our hours:

Monday and Thursday:
9:00 a.m.- 9:00 p.m. E.T.
Tuesday and Wednesday:
9:00 a.m.- 6:00 p.m. E.T.
Friday: 9:00 a.m.- 4:00 p.m. E.T.
Saturday: By appointment only.
Sunday: Closed.  

 Please note:  you MUST be able to get online to take advantage of our remote service.  If you are unable to get online, we will inform you that you must have in-home service.  Also, not ALL problems can be corrected remotely and we may still have to recommend in-home repair.


What about security? We use a secure website for our remote access.  No one will see anything that we do except you!

Additionally, you must give us permission to come onto your computer - we can never access your computer unless you allow us.


How You Pay

 You can pay for your new Remote Technical Support Service by sending us a check (in the amount of $124.95, payable to "Keystone Computer Concepts" - 1767 SW Leafy Rd., Port Saint Lucie, FL  34953), by using your credit card in the 4KCC Market (click HERE) or by using PayPal.

You can also charge the service to your MasterCard, Visa, American Express or Discover over the phone.  Just call us: 772-408-4425 

If, for any reason, we are not able to set up an initial remote connection, we will gladly refund your money.  Occasionally, Internet traffic prevents remote access from connecting immediately, but we will continue to try until we can connect.


You can start this new service today! 


If you have any questions
about how the service works, please feel free to call us at 772-408-4425.