A frequent complaint that I hear from clients and from Keystone Keyboard readers pertains to lost e-mails. Have you ever spent an appreciable amount of time writing an e-mail to someone and then lost it? Perhaps your computer froze up or you inadvertently clicked on the wrong place and POOF! it was gone. Well, let's look at some ways you can prevent this frustrating event. (Regardless of which way you choose from below, remember that anything you create should be saved frequently while you're working. This way, if something does go wrong, you'll lose only a small portion of your work rather than the entire creation.)
A) Instead of writing a long e-mail in your e-mail client, you can write it in your word processing program (Word, WordPerfect, etc.) Most word processors automatically save your work as you're creating it, so recovery is much easier if some error occurs. When you're finished, you can then send the work to e-mail or copy and paste it there.
B) Another method you can use to keep e-mails-in-progress from being lost, is to use the DRAFT function of your e-mail client. Almost every e-mail software program has this function. How you utilize it may vary, however. Here are examples from the most popular e-mail clients. Click on the client you use and see how to use the DRAFT option.
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